Traveinstein

Privacy Policy

Traveinstein Privacy Policy

Last Updated: January 3, 2025

At Traveinstein ("we," "our," or "us"), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Traveinstein mobile application ("App"). By using the App, you agree to the practices described in this Privacy Policy.

In this Policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual.

Individuals from different countries or jurisdictions may have different rights with respect to their personal information. We reserve the ability to limit our response to any request to exercise your rights based on the law that is applicable to you.

1. Information We Collect

  • 1.1. Personal Information
    • Account Information: Name, email address, demographic information, and profile picture (optional).
    • Phone Number: Required for OTP (One-Time Password) verification during account setup.
  • 1.2. Location Data
    • Real-Time Location: GPS data is collected to recommend nearby attractions, enable social features, and enhance your travel experience.
    • Background Location Data: With your explicit consent, we may collect location data while the App is running in the background to support location-based features.
  • 1.3. Notification Permissions
    • Push Notifications: We request your permission to send notifications, including reminders, alerts, and updates relevant to your travel plans or social interactions.
  • 1.4. Usage Data
    • App Interactions: Information about how you use the App, including features accessed, duration of use, and in-app purchases.
    • Device Information: Details about your device, such as model, operating system, IP address, and app version.
  • 1.5. Content Data
    • Social Posts: Photos, text, and media you share on the App's social feed.
    • Chats: Messages exchanged with other users via the chat feature.
    • Uploaded Content: Media or documents uploaded for travel planning or sharing purposes.
  • 1.6. Payment Data
    • Transaction Details: Information related to in-app purchases, such as credit purchases for advanced features. (Note: We do not store credit card information; payments are processed through secure third-party gateways.)

2. How We Use Your Information

  • Travel Planning: To generate itineraries and provide personalized recommendations.
  • Location-Based Services: To suggest attractions, restaurants, and events near your location.
  • Social Interactions: To enable chat, social posts, and connecting with other users.
  • Communication: To send you notifications, OTPs, and updates.
  • Security: To verify your identity, protect against fraud, and ensure a secure user experience.
  • Analytics: To analyze trends and improve the App's features and functionality.
  • Legal: Investigate theft or other illegal activities and ensure a secure online environment; detect the unauthorized reception, use, or abuse of the App; protect you and other subscribers from fraudulent, abusive, unlawful use of, or subscription to, the App; protect our rights, our personnel, and our property; and comply with applicable law, including requests from law enforcement.

3. Sharing Your Information

  • 3.1. With Other Users
    • Public Posts: Content shared on the social feed is visible to other users.
    • Chat Messages: Messages are private between you and the recipient(s).
  • 3.2. With Third-Party Service Providers
    • To process payments, provide map functionality, and support analytics or marketing efforts.
  • 3.3. Legal Obligations
    • To comply with applicable laws, regulations, or legal processes.
  • 3.4. Business Transfers
    • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your California Privacy Rights

California’s “Shine the Light” law, Civil Code Section 1798.83, requires businesses that disclose personal information to third parties for those third parties’ direct marketing purposes to give California customers the ability to opt out of such disclosure. The California Privacy Rights Act (“CPRA”) grants residents of California certain rights with respect to their personal information. The App respects these rights and complies with them.

5. Disclosures to Residents of Colorado, Connecticut, Virginia, and Utah

Privacy laws in these states give residents certain rights with respect to their personal data. The App respects these rights and complies with them.

6. General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) applies to individuals in the European Union, United Kingdom, Switzerland, Norway, Lichtenstein, Iceland, Australia, and New Zealand. The App respects these rights and complies with them.

7. Data Retention

We retain your information only as long as necessary to provide our services or comply with legal obligations. If you delete your account, we will delete your data, except where retention is required by law or for legitimate business purposes.

8. Security Measures

We implement robust security measures to protect your information, including encryption, access controls, and regular security audits. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

9. Exercising Your Rights

Depending on your location, you may have the following rights, as explained more fully above:

  • Access and Correction: Request access to your data and correct inaccuracies.
  • Data Deletion: Request deletion of your data, subject to legal requirements.
  • Withdraw Consent: Withdraw consent for specific data processing activities, such as location tracking or notifications.
  • Data Portability: Request a copy of your data in a portable format.

To exercise these rights, contact us at support@traveinstein.com.

10. Managing Your Data

  • 10.1. Account Settings: You can update your profile, change privacy settings, or delete your account via the App.
  • 10.2. Location Settings: You can disable location tracking through your device’s settings. Note that disabling location services may limit some features of the App.
  • 10.3. Notification Preferences: You can manage notification preferences in the App or through your device’s notification settings.

11. Children’s Privacy

Traveinstein is not intended for users under the age of 12. We do not knowingly collect personal information from children under 12. If we discover such data, we will delete it promptly.

12. International Users

Your information may be transferred to and processed in the United States or other countries where we operate. By using the App, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting. We encourage you to review this policy regularly to stay informed.

14. Governing Law

This Privacy Policy is governed by the laws of the State of New York, United States of America, without regard to conflict of laws principles.

15. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or how your information is handled, please contact us at:

Email: support@traveinstein.com
Mailing Address: Traveinstein Privacy Team, 123 Travel Street, New York, NY 10001, USA

We are here to help and will respond to your inquiries promptly.